DSBE, A California Corporation
Your Cart is Empty
There was an error with PayPalClick here to try again
Thank you for your business!You should be receiving an order confirmation from Paypal shortly.Exit Shopping Cart
|Posted on April 14, 2013 at 8:29 PM||comments (293)|
As VP and General Manager of DSBE's Advertising & Sales Consulting division, I wrote the following letter longhand to Larry Tripplett, owner of both East Palo Alto McDonald's, along with Stanford Shopping Center's and four others.
I wanted to focus his attention on a problem he may not have been aware of, but which other patrons had alerted me to: how slow the drive-through service was at his first store.
This occurs during Friday and Saturday nights and is a consequence of inadequate kitchen staff to support the window cashiers.
I don't use the service myself, so I don't know if he took the advice to heart and acted on it, but from coversations with both staff and customers, it would be good if he did.