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Diversity Gathers Strength (TM)
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EPA McDonald's #1 Drive-through Service
Posted on April 14, 2013 at 8:29 PM |
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As VP and General Manager of DSBE's Advertising & Sales Consulting division, I wrote the following letter longhand to Larry Tripplett, owner of both East Palo Alto McDonald's, along with Stanford Shopping Center's and four others. I wanted to focus his attention on a problem he may not have been aware of, but which other patrons had alerted me to: how slow the drive-through service was at his first store. This occurs during Friday and Saturday nights and is a consequence of inadequate kitchen staff to support the window cashiers. I don't use the service myself, so I don't know if he took the advice to heart and acted on it, but from coversations with both staff and customers, it would be good if he did. |
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- HR-20140929-M-01
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- Real Estate Services
- RE Partners
- Sauber Janitorial Services
- Security Services
- Training Services
- IP R&D Department
- Philanthropy Department
- Public Relations Department
- Press Releases
- Malawian Legislation
- DSBF
- Free Cellphone Program
- Rotary International
- Sisters' Prayer Halls
- Our Founder
- Ancestral History
- Educational History
- Volunteer History
- Work History
- Terms of Use
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- Mailing List
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